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Microsoft Office 365 Case Study - The Hale Group

iTechPro completes cloud migration to Office 365 (from SBS 2003) for The Hale Group, Danvers, MA.

The project included the following benefits and technical enhancements:

Office Professional Plus 2010

iTechPro upgraded all users to Office 2010 Pro Word, Excel, Power Point, Outlook, Publisher, One Note, Access and more.

Exchange 2010 Email
iTechPro replicated all user email addresses, aliases and distribution groups from the on-site Exchange server to the cloud Exchange server. iTechPro migrated all email, contact, task and calendar data from the on-site Exchange Server to the cloud Exchange Server. Email is accessible through Outlook 2010, the Outlook Web App or most mobile devices.

SharePoint 2010

iTechPro customized the interface for the specific needs of The Hale Group. Office 365 also allows use of Web App versions of Word, Excel, Power Point, and One Note within SharePoint for when you may need to access SharePoint files on a computer without Office installed.

Lync 2010

Lync provides The Hale Group with enhanced communication and collaboration capabilities such as instant messaging, voice calling, video conferencing and desktop sharing.

File Migration Services
iTechPro migrated 25GB of data while preserving folder structure, meta data (created by, modified date, etc.) and user permissions.

Database Migration Service
iTechPro transitioned a legacy Filemaker 5 client database with over 5000 records to SharePoint. As a result, the database was made available to all users rather than a select few. This eliminated the need for those without database access to contact someone with database access to get the information they required. In addition, Filemaker 5 is not compatible with Windows 7 and thus had to be run in virtual XP mode on Windows 7 (which was slow). By moving this data to the cloud, Filemaker 5 and virtual XP mode are now retired.

Mobile Devices
iPhones, iPads, Android devices and one legacy Windows Mobile phone were configured for Exchange email and mobile SharePoint access.

VPN Eliminated By moving to Office 365, mobile users will no longer have to rely on a VPN connection to access email and files. This solved a rare but still annoying problem where mobile users would have difficulty connecting when using Wi-Fi in certain hotels and airports due to network limitations at these locations.

Training iTechPro provided basic training for all users on the new Office 365 Cloud system.

Ongoing Support iTechPro will provide support and administration of the cloud service as well as client computer and mobile device maintenance and support going forward.

iTechPro is an authorized Microsoft Office 365 Partner specializing in cloud migration services and SharePoint customization.